3patigold Privacy Policy — Your Data, Your Rights, Our Responsibility

This Privacy Policy describes how 3patigold — the online gaming and sports betting platform operated at 3patigold.bet — collects, uses, stores, and protects the personal data of its members and website visitors. Throughout this document, "3patigold", "we", "us", and "our" refer to the operating entity behind the platform.

3patigold is a platform designed specifically for the Pakistani market. Our primary services include cricket betting, live sports betting, Aviator and crash games, fishing games, virtual sports, and esports betting. All transactions on 3patigold are conducted in Pakistani Rupees (PKR) and all primary payment integrations are with Pakistani financial service providers.

3patigold operates under a valid gaming licence and is subject to the data protection obligations imposed by that licence. We take those obligations seriously — not because we are required to, but because we believe Pakistani players deserve a platform that treats their personal information with genuine care.

3patigold operates on a minimum data principle — we only collect information that is genuinely necessary to operate your account, process your payments, verify your identity, and comply with our licensing and anti-fraud obligations. We do not collect information for the sake of it.

Information You Provide Directly

• Registration data: Full name, date of birth, Pakistani mobile number, email address, and preferred payment method details at the time you create your 3patigold account.
• Identity verification documents: Copies of your CNIC (National Identity Card), passport, or driving licence submitted when completing Know Your Customer (KYC) verification.
• Payment information: Easypaisa or JazzCash account number, bank IBFT details, or Visa/Mastercard information submitted to process deposits and withdrawals. See Section 6 for how financial data is specifically handled.
• Support communications: Messages, emails, and chat logs you exchange with the 3patigold support team. These are retained to ensure continuity of service and to maintain an accurate record of your interactions with us.
• Responsible gaming inputs: Deposit limits, loss limits, session time preferences, or self-exclusion requests you submit through your 3patigold account settings.

Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, and screen resolution collected when you access the 3patigold platform.
• Usage data: Pages visited, time spent on each section of the platform, games played, bets placed, and navigation patterns. This data is used for platform improvement and fraud detection.
• Session data: Login timestamps, session duration, and logout events — used to monitor account security and detect unauthorised access.
• Cookie data: Information stored via cookies and similar tracking technologies. See Section 7 for full details on our cookie policy and how you can manage your preferences.

Every piece of data 3patigold holds about you is used for a specific, defined purpose. We do not use your data for any purpose that you have not been informed about through this Privacy Policy or through additional consent you have explicitly given.

3patigold will only send you promotional communications — such as bonus offers and new game announcements — if you have opted in to marketing messages during registration or through your account settings. You can opt out of marketing communications at any time by updating your account preferences or by contacting support@3patigold.bet.

3patigold processes your personal data on the following legal grounds, depending on the purpose for which the data is being used:

• Contractual necessity: Processing your registration data, payment details, and account activity is necessary to fulfil our contract with you — i.e., to operate your 3patigold account and provide the services you have signed up for. Without this processing, we cannot maintain your account.
• Legal obligation: Identity verification (KYC), transaction monitoring, and record-keeping are required by 3patigold's operating licence and applicable anti-money laundering (AML) regulations. We are legally required to carry out this processing and cannot opt out of it.
• Legitimate interest: Fraud prevention, platform security, abuse detection, and technical improvement are carried out on the basis of 3patigold's legitimate interest in operating a safe and fair platform. In each case, we have assessed that our interest does not override your privacy rights.
• Consent: Marketing communications and non-essential cookies are only placed or sent where you have given explicit consent. You may withdraw consent at any time and the withdrawal will not affect the legality of processing that occurred before you withdrew it.

3patigold never sells, rents, or otherwise commercially shares your personal data with third parties. This is not a standard legal disclaimer — it reflects a genuine operational commitment that is enforced through our internal data governance policies and our third-party contracts.

There are, however, specific categories of third parties with whom 3patigold shares limited and necessary data in order to operate:

• Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks, and Visa/Mastercard processors receive only the payment information required to process your specific transaction. They are each bound by their own applicable data protection and PCI-DSS compliance requirements.
• Identity verification services: If 3patigold uses a third-party KYC provider to verify your identity documents, the relevant documents are shared with that provider only for the purpose of completing verification. These providers are contractually prohibited from using your data for any other purpose.
• Game technology providers: Third-party game studios whose games are available on 3patigold — such as providers of Aviator, crash games, and fishing games — may receive anonymised session data for game integrity and performance purposes. This data does not identify you personally.
• Regulatory and law enforcement authorities: Where 3patigold is legally required to disclose information — for example, by a valid court order, regulatory investigation, or AML reporting obligation — we will comply with that legal requirement. We will notify you of such disclosure where we are legally permitted to do so.
• Technical infrastructure providers: Cloud hosting, data security, and platform infrastructure providers may have access to data stored on systems they manage. These providers are bound by strict data processing agreements and are not permitted to access or use your data for their own purposes.

Financial data deserves a specific section because it is the category of personal information that Pakistani members are — understandably — most concerned about. Here is exactly how 3patigold handles it.

When you deposit via Easypaisa, JazzCash, or any other method, the actual transaction is processed by the relevant payment provider. 3patigold receives a confirmation of the transaction — amount, timestamp, and a transaction reference — but does not store your full payment credentials (such as your mobile wallet PIN, bank password, or card CVV) on our servers.

For card payments via Visa/Mastercard, the card number is tokenised — meaning a unique, non-sensitive reference replaces the card number in our system. The actual card number is only ever held by the PCI-DSS compliant payment processor, not by 3patigold itself.

• 3patigold retains transaction records (amounts, dates, methods) for the duration required by our operating licence and applicable AML obligations — typically a minimum of 5 years from the date of the transaction.
• Access to financial records within 3patigold is restricted to staff with a specific business need — payments team and compliance officers only.
• All financial data transfers between 3patigold and payment providers are encrypted in transit.

3patigold uses cookies and similar technologies on its platform. A cookie is a small file stored in your browser that helps the platform recognise you on return visits, keep your session active, and remember your preferences.

Types of Cookies We Use

• Strictly necessary cookies: These keep you logged in to your 3patigold account during a session, remember your language and currency preferences, and support core platform functionality. They cannot be disabled without breaking the platform.
• Performance cookies: Anonymous data about how you navigate 3patigold — which pages you visit, how long you stay, where you click — is collected to help us improve the platform. No personally identifiable information is captured in performance cookies.
• Functional cookies: These remember choices you make — such as game preferences or responsible gaming settings — so you do not have to re-enter them each visit.
• Analytics cookies: 3patigold uses first-party analytics to understand aggregate usage patterns. This data is anonymised before analysis and is never sold or shared with advertising networks.

You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to see what cookies have been set, delete existing cookies, and block cookies from specific sites or in total. Note that disabling strictly necessary cookies will impair your ability to use the 3patigold platform normally.

3patigold retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, and for as long as required by our legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the duration of your active account relationship with 3patigold.
• Account and transaction records: Retained for a minimum of 5 years after account closure, as required by our operating licence and AML obligations.
• Identity verification documents: Retained for the duration of your account plus the regulatory minimum holding period required after closure — typically 5 years.
• Support communications: Retained for 3 years from the date of the last communication, to ensure continuity of service and accurate dispute resolution.
• Usage and session data: Retained in anonymised, aggregated form for up to 2 years for platform analysis purposes.
• Marketing consent records: Retained for as long as your account is active and for 1 year following opt-out, as evidence of consent management.

When data is no longer required for any of the above purposes, 3patigold deletes it securely using industry-standard data destruction methods. You may request early deletion of your personal data — see Section 10 for your rights.

3patigold implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include:

• TLS/SSL encryption on all data in transit between your device and 3patigold servers.
• Encryption at rest for sensitive stored data including identity documents and payment references.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff access is role-based and logged.
• Two-factor authentication (2FA): Available for your 3patigold account and recommended for all members. Internal administrative access to 3patigold systems requires mandatory 2FA.
• Regular security audits: 3patigold conducts periodic internal and third-party security reviews of its systems, access controls, and data handling processes.
• Intrusion detection: Automated monitoring systems are in place to detect and alert on suspicious access patterns, potential data breaches, and unusual account activity in real time.

No security system is completely infallible. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 3patigold will notify affected members and the relevant regulatory authority within the timeframe required by our licence. We will provide clear information about what happened, what data was involved, and what steps we are taking to address it.

As a 3patigold member, you have the following rights over the personal data we hold about you. These rights can be exercised at any time by contacting support@3patigold.bet. We will acknowledge your request within 24 hours and provide a substantive response within 5 business days.

3patigold is strictly an adult platform. Our services are not directed at, designed for, or intended to be used by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18.

At registration, all 3patigold members are required to confirm that they are 18 or older. Age verification is applied during KYC review and before the processing of first withdrawals. If 3patigold discovers that an account has been created by or is being operated by a person under 18, that account will be immediately closed, all balances will be returned to the deposit source, and all related data will be deleted from our systems.

If you are a parent or guardian and believe your child has created an account on 3patigold, please contact us immediately at support@3patigold.bet. We will investigate and act without delay.

3patigold may update this Privacy Policy from time to time — for example, if we add a new data processing activity, change a technology partner, or if regulatory requirements change. When we make material changes to this policy, we will notify registered members via the contact information on their account (email or SMS) at least 7 days before the update takes effect.

The most current version of the 3patigold Privacy Policy will always be available on this page at 3patigold.bet/privacy-policy. The "Last Updated" date at the top reflects when the policy was last revised. Your continued use of 3patigold's services after the effective date of any update constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights described in Section 10, or need to report a potential data security issue, please contact the 3patigold privacy team directly:

• Email: support@3patigold.bet — include "Privacy Request" or "Data Rights" in the subject line for fastest routing.
• Response time: 3patigold acknowledges all privacy enquiries within 24 hours and provides a substantive response within 5 business days.
• Data deletion or access requests: We may require you to verify your identity before processing requests that involve accessing or deleting account data — to ensure we are acting on your instruction and not someone else's.

If you are not satisfied with 3patigold's response to a privacy concern, you may have the right to escalate your complaint to the data protection authority in the jurisdiction governing our operating licence. Our support team can provide details of the relevant authority upon request.